One-click Video Customer Engagement
Customers connect with your Sales and Customer Service teams using Video, Audio or Instant Messaging from your Website, Email or Text/SMS. urLive’s Infinity Link™ and Cloud PBX™ enhance your online customer engagement for quickly closing sales, shortening resolution support times, and improving customer satisfaction scores.
Let’s set you up with a free, demo Business Account. It only takes 10 minutes!
How it works
Teams around the world and across industries use urLive
urLive connects customers to your teams, faster
Infinity Link URL
One-Click URL Calling: Callers simply click your Infinity Link enabled on billions of devices without software download or account creation.
Multiple Power URLs: Power URLs enhance your Infinity Link for instant calling (video, audio or IM), call scheduling, payment for your services and much more.
Engage Customers Quickly: Simplify connecting customers with APPROPRIATE agents in a TIMELY manner.
Cloud PBX for Team Call Groups
One-Click Team Calling: Customers click your Infinity Link and are instantly routed to the appropriate agents on your team.
Instantly Configurable Call Groups: Easily add and remove agents to your Team Infinity Link's Call Group. Quickly reorder call routing by using our simple to use web portal designed for regular humans not technicians.
Never Miss a Lead: Customers can easily schedule a convenient time for a future call if your agents are busy or unavailable.
Superior In-Call Experience
HD Quality: Crystal clear video and audio leverages our peer-to-peer technology so you can showcase your products with clarity.
Powerful In-Call Tools: Simple screen sharing and lightning fast file transfer allow your agents to close deals faster.
Encrypted Communication: All video, audio, messages and files are encrypted during your urLive calls to increase privacy.
Flexible, Easy Deployment
Multiple Deployment Options: Your Infinity Link works just as easily from webpages, kiosks, email, text/SMS, QR codes, mobile apps and urLive's chat widget.
Instant Kiosks: Deploy kiosks for your customers using only urLive and off-the-shelf Apple/Android tablets or Windows touch-screens and Chromebooks.
No-code Deployment in Seconds: Both urLive Inifnity Links and Cloud PBX Call Groups are configured through a simple portal. Start receiving calls immediately!
Never Miss a Customer Opportunity
Easy Call Scheduling: Customers can easily schedule meetings on your agents' schedules without the back-and-forth emails. Customers calls are queued and they can also leave messages for call backs.
Scheduled Call Reminders: Reminder emails with call links are automatically resent 10 minutes before scheduled calls to both agents and customers.
Attended Call Transfer: Agents can jump between calls and invite other agents to assist customers.
Branded Web Presence: Customizable Infinity Link webpage is included with every account. Easily brand your call page and profile page with your company's logo and colors.
Low Fixed-Cost and Cost Certainty: Unlimited calling, no per-minute or per-call charges.
Enterprise Ready: Skills-based routing, attended call transfer, call forwarding, micro-billing, detailed call reporting and analytics, call-back, messaging and more.
Free urLive Mobile Apps
Never Miss a Call: urLive's mobile apps ensure your agents receive every customer call when on the go.
Free: These feature-rich urLive apps are included as part of the urLive service.
See how urLive is transforming businesses
What urLive’s customers are saying
The manner in which urLive integrates automotive sales agents early into the customer’s online journey greatly benefits consumers and auto dealerships
urLive is a game-changer that allows our sales teams to establish direct customer access early in the sales process.
iPad Kiosks using urLive teams one-click video helped us keep students on track for classes during COVID and let faculty sort out all kinds of issues
Selling add-on RV insurance was challenging for us. Using urLive we were able to increase sales without increasing staff
I want to use urLive’s one-click video calling for
Paid Consulting Scheduling Calendar
Infinity Link calls teams of agents
Customer Service and Remote Sales
Included personal web page
Private and Secure
Claim your Free Infinity Link™ and start talking in seconds. No downloads or complicated installations, simply click to call.